Manifesting – One Day at a Time

believeIn The Secret Life of Bees, by Sue Monk, a teenager of 14, lies in her bed at night, as bees come through her walls.   Bees swarm all around her as she lays motionless so as to avoid being stung.  Yet when she calls someone else to witness the bees – nothing is there.

Have you ever laid in bed, and been surrounded by a swarm of thoughts and worries?  Money, relationships, tasks, words, what I should have said, what I wish I hadn’t said, what I totally neglected to do or say….  all swarming around – keeping you from sleep.  Perhaps you pull the covers over your head and try to escape by hiding, by sleeping, by sinking into the unconscious to escape the attack.  Like the bees – are these thoughts really there?

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Time Mastery Made Simple

checklistI challenge you to a moment of honesty.  How many productive work hours do you have on an average day?  Productive work hours are ones spent moving your business forward.

If you are typical, you are very BUSY all day.  But much of that busy-ness is unfocused, personal, or simply wasting time.  An average person may only spend 2-3 hours per day on productive work on a regular basis.  Did you know that an extra 20 minutes of productive time per day would mean an extra 10 work days on an annual basis?  An extra hour per day adds 6 work weeks to your year!  Could 6 weeks of productive time make a difference to your business?  If so, pay attention.

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Simple Communication Tips That Build Business

work-from-home

Whether you are in an office wearing a suit or at home in jeans and a sweatshirt, your communication needs to be polished to consistently close business.  Here are some successful business communication basics.

 

Studies show that words only convey 7% of meaning. Tonality provides 38% of our understanding and body language. 55%. Keep this in mind when writing e-mail.

  • Be short and factual in your communication. People are busy and long e-mails are less likely to be read.
  • Ask clearly for what you want. If you want an e-mail response or a phone call, be sure that you have stated that directly.
  • It is good to speak in conversational language, which is friendly and inviting. Yet, sarcasm or humor can be misunderstood without tonality. Reread your e-mail, out loud without expression, to ensure that it says what you meant.
  • If you use Outlook, you can request a return receipt, which will advise you when your e-mail has been opened. This can be helpful for important notifications and avoids the need to ask for an acknowledgment.

Gold Calling

 

There is money in your telephone. You have the opportunity to make new relationships every time you pick up the phone. While e-mails are fine for communicating facts, they can never substitute or one to one communication.

Prepare Your Self

 

Prepare yourself before you make phone calls. Your mood and attitude will be communicated in your voice. Imagine you are going to a party with your best friends. You walk in with a big smile, feeling great, and expecting a good time. When you make calls with this attitude, people will be more receptive.

When you are not the right mood, do something to lighten up. Put on music and dance. Read or listen to an inspirational message. Place pictures of your dream home or travel or loved ones in your workspace. Be willing to be silly. Could you smile, if you wore a red clown’s nose while making calls? Working at home means you have more options than in an office.

Phone Finesse

 

Develop the fine art of phone courtesy and listening.

  • Ask whether your client has enough time for your call. If they say no, reschedule and call another time.
  • Listen for cues in their voice. If they speak fast match their speed. If they speak slowly then slow down to their pace. Increase or reduce your volume to match theirs.
  • Notice whether they like to be social, or simply want to get the task done.

· If they are fast-paced and task oriented. They will appreciate your getting right to the point. Don’t waste their time. Tell them what you need and ask for a decision. They will appreciate your no-nonsense approach.

· If they are fast-paced and social, be prepared to name drop. They will want to know who else uses your product. They will be interested in meetings were lots of other people are present.

· If they are slower paced and very friendly. They may want to take their time in making a decision. You can help them make a decision more quickly if you tell them all the ways that you minimize their risk. They will want to know about guarantees and proven results.

· Someone who is slower paced and is detail oriented, may want lots of facts. They may want ingredients and proof of results as well as certifications, comparisons, and documentation. They are likely to ask questions for which you not have the answer. Be honest at all times. If a question doesn’t make sense, feel free to ask, “ Why is that important to you?”

Every phone conversation is an opportunity to improve your skills. Some people you call will be a delight, others may be downright rude. Keep it light! If you look at it as a game, it can be far more enjoyable.

Face-To-Face Meetings

 

If you are new to working at home. It is easy to fall into the “Howard Hughes Syndrome”. Suddenly you find that because you CAN work in your pajamas, you haven’t been out of them for two weeks.

The strongest relationships are made in face to face meetings. It is very acceptable to meet people in coffee shops and over meals. Find time to meet with people in some of the following ways:

  • Networking Meetings.
  • Chamber Of Commerce meetings.
  • Special interest events. (Check out meetup.com for a list of special events near you).
  • Closing contracts.
  • Delivering products.
  • Training.

Celebrate the opportunity to work from home. You have the flexibility to control your destiny.

Are You Too Smart For Your Business Success?

businessWoman-main_FullIs business success a learnable skill?  Do you know how to grow you small business into a more profitable larger business?  How do you know?  Have you done it before?

The truth is that YOU can follow the lead of others and create a very successful business.  It is also true that YOU are the biggest obstacle to your business success.  How is that possible?

If you want to cease being a roadblock and begin being a bridge on the road to success, you need to be open to possibilities that you have not considered before.  Even if you have read success stories, created your plans and built a business, you will never grow beyond the limits of your own expectations.  Whatever you currently believe defines our limits.

I have several mentors who declare that the most dangerous words in the English language are, “I know that!” The reason these words are so dangerous is simple. Success principles are not new. Success follows repeatable patterns, and you can learn from others. This means that those who act upon proven principles can also be successful.

However, there are many more people who HEARD the principles or READ the principles and yet they are not successful. Why? Success requires action and correction. Hearing or reading principles is not the same as LIVING them. Successful people do what it takes, accept the resulting feedback, correct their course and act again.

You do not KNOW a success principle unless are living it daily. If you do not have the business success you want, then it is obvious that you do not KNOW the principles you need.

The good news is that with an open mind and heart, and a willing mentor, you CAN LEARN to do what it takes to achieve your personal goals.  Start by eliminating the words, “I know that!” from your vocabulary.  My friend, Alex Mandossian says it best, “It’s what you learn AFTER you know it all that counts most!”

Find the Gold in Gab – Business Communications that Count

Friendly ConsultationPeople do business with people they like.  Yet business is more than a popularity contest.  It is an opportunity to create human connection that generates creativity and growth.  Here are some simple basics!

1. Listen to other people. The most successful people let others talk more than they do.

– Use questions to expand the conversation beyond small talk.

– Ask probing questions to elicit a person’s dreams and passions.

– Uncover ways that you can contribute to others and take action immediately.

2. Compliment others often. Everyone likes to know they’re doing a good job. Be sure to be specific when offering words of encouragement.

– People like to be acknowledged in different ways. Pay attention to each person’s personality style and preferences

o Fast-paced and directed individuals like to be complimented for “taking control” and “achieving results”

o Chatty and personable people enjoy compliments about the “fun and enthusiasm” which they contribute.

o Individuals who look for group consensus and include everyone like to be told that they “create stability” and “help keep everyone on track”

o People that often check details and rules will beam when you tell them that they “maintain high quality standards” and that you appreciate their “attention to detail”.

3. Make a personal connection. Try to stray from using e-mail as a primary form of communication. It will give you a chance to stretch your legs and make a personal impact.

– Your talents, enthusiasm and passion are best communicated in person. Words are only 7% of communication. Communicate facts on paper and in email. To influence and persuade others, meet them in person.

– Personal connections provide feedback for your own growth. Notice when others take your leadership and when they resist. Observe your comfort level.

– Ask others for direct feedback when appropriate so that you can improve your communication!

Communication is more art than skill. To be great at it you have to pay attention and practice. The good news is that every conversation is a source of feedback. We are all human. Forgiving mistakes and showing gratitude and appreciation flow smoothly.